BlueMonks
Services
Advice, people and support alongside your Managed Service. Exactly when you need it.
Extra strength, when you need it.
Not every challenge calls for full outsourcing. Sometimes the need is simpler: temporary extra hands, independent advice, or quick support during a peak. Our Services are designed to be deployed alongside your Managed Service or your own team, exactly where and when they are needed.
- Independent advice
- Seamlessly integrated with your team
- Experienced KYC specialists
- Quickly scaled up
Three ways
to scale up.
Consultancy.Policy
that works.
Independent advice on policy, process or a specific issue.
Professionals.Extra hands,
right away.
Experienced KYC specialists, temporarily added to your team.
Service Desk.Your dedicated
KYC team.
Operational support for questions and peaks in day-to-day execution.
Benefits.
What it delivers for you.
Flexible deployment
Scale up and down exactly as needed, without fixed overhead.
Independent perspective
A fresh look from specialists who do nothing but KYC.
No recruitment time
Start immediately, without a months-long recruitment process.
Always connected to your practice
Advice and support that align with how you already work.
Is this for your organisation?
Frequently asked questions.
The most frequently asked questions about Consultancy, Professionals and Service Desk, answered briefly.
Can I combine Consultancy, Professionals and Service Desk?
Yes. Our Services are specifically designed to be used alongside each other and alongside your Managed Service or your own team, exactly where you need them.
How quickly can the Service Desk be deployed for urgent questions?
The Service Desk is intended for ongoing support and responds within agreed timeframes. We agree the exact response times during the intake.
What is the difference between Consultancy, Professionals and Service Desk?
Consultancy advises on the design of your KYC and compliance processes, Professionals provides temporary capacity and specialist knowledge on site, and Service Desk offers ongoing support with questions and files. You can use the services separately or in combination.
Can I hire professionals for a short-term project?
Yes, our professionals can be deployed for short-term projects as well as for longer periods. We tailor this to the needs of your organisation.
Does my organisation remain ultimately responsible if I use BlueMonks services?
Yes. As with Managed Services, the Wwft always places ultimate responsibility with your organisation; we provide support within the frameworks you set.