BlueMonks
Rates
Transparent rates, no surprises afterwards. Choose the package that suits you.
Our KYC solutions for your organisation
BlueMonks is pleased to support you as flexibly as possible. That is why we offer a choice of proven, effective solutions, tailored to your needs and budget. Below is an overview of our service packages.
KYC solution from € 4.99 per file per month.
| Component | BlueMonks Self Managed Service | BlueMonks Full Managed Service | BlueMonks Full Managed Service + ServiceDesk |
|---|---|---|---|
| Price | From € 79 per month | From € 4.99 per file / per month | € 7.99 per file / per month |
| Target audience | Self-manage and organise via Wisdom | Full support from BlueMonks | Complete peace of mind from BlueMonks, with a service desk for client contact |
| KYC tooling | Wisdom | BlueMonks Suite, including Secure onboarding | BlueMonks Suite, including Secure onboarding |
| KYC support | Digital via Wisdom | Our team of BlueMonks analysts | Our team of BlueMonks analysts |
| KYC policy | BlueMonks baseline policy | Alignment with your own policy | Alignment with your own policy |
| Custom sector and country lists | Self-configurable | Yes, we help with the setup | Yes, we help with the setup |
| Continuous monitoring for sanctions, PEP and adverse media | Yes, every night | Yes, every night | Yes, every night |
| Deepsearch for more extensive (historical) research | Yes, optional | Yes, optional | Yes, optional |
| GDPR-proof | Of course! | Of course! | Of course! |
| 24/7 execution | Self-managed via the portal | Full reviews, including risk proposal | Full reviews, including risk proposal |
| Client outreach | You handle client contact yourself | Client outreach (outbound) | Client outreach, including a reminder flow and availability for questions (inbound and outbound) |
| Language support | Dutch and English | Dutch, English, French, Spanish and Lithuanian | Dutch, English, French, Spanish and Lithuanian |
| Dedicated contact person / advisor | No | Yes | Yes |
| Management reporting | Yes, digital | Yes, digital and in consultation with your own advisor | Yes, digital and in consultation with your own advisor |
| Available by phone for substantive questions (for your colleagues and clients) | No | No | Yes |
| Initial costs | No start-up costs, get started within 24 hours | Initial setup and any system integration | Initial setup and any system integration |
Which package suits you?
Self Managed Service
Ideal for: small and medium-sized organisations that want to stay in control themselves.
- Perfect if you want to stay in control yourself
- Convenient for small and medium-sized organisations
- Low monthly costs
Full Managed Service
Ideal for: organisations that need support with the full execution of KYC analyses.
- Access to our experienced team of BlueMonks analysts
- Customised risk model based on your own policy
- Complete execution of reviews and risk classification
Full Managed Service + ServiceDesk
Ideal for: organisations that want complete peace of mind and maximum customisation, including an optimal client experience.
- Complete peace of mind from BlueMonks
- Customised risk model based on your own policy
- Complete execution of reviews and risk classification
- Complete client outreach with reminder flow and a dedicated phone number
ServiceDesk (separate add-on)
Want a ServiceDesk set up specifically for your organisation? That is possible too. For inbound and outbound client contact, we can support remediation projects as well as regular client and portfolio management. Feel free to contact us about all the custom options.
ServiceDesk
- Full ServiceDesk support
- A dedicated phone number
- Verbal and written support available in Dutch, English, French, Spanish, Lithuanian and German
* Average handling time based on existing clients is 12 minutes per client, including administrative processing. The actual number of calls is charged, with a minimum of 25 calls per week.
Additional services
Experienced KYC specialists, temporarily added to your team.
Client files compliant and up to date again, from 10 to 500,000 files.
Operational support for questions and peaks in day-to-day execution.
Independent advice on policy, process or a specific issue.