Questions
and answers.

Everything about Full and Self Managed Service. Lead times, costs and switching to BlueMonks.

KYC Managed Services

What is the difference between Full and Self Managed Service?

With Full Managed Service, BlueMonks carries out the entire KYC process for you. With Self Managed Service, your own team remains in control, while BlueMonks provides the platform and the expertise to work faster and more consistently.

How much time does it take to switch to BlueMonks?

That depends on the size and complexity of your files. We determine this together during the intake.

Does my organisation remain ultimately responsible under the Wwft?

Yes. The Wwft always places ultimate responsibility with your organisation. BlueMonks carries out the work within the frameworks you set and ensures that the execution demonstrably complies with the law.

Can I start with Self Managed Service and switch to Full later?

Yes, that is possible. In an introductory meeting, we look at what best suits your situation at this moment and how you could grow from there.

Does BlueMonks work with my existing systems?

BlueMonks technology is designed to connect with existing CRM and compliance systems. During an intake, we look at the specific integration with your environment.

Wisdom & the platform

What is the difference between Wisdom and the BlueMonks Suite?

Wisdom is the AI-driven risk analysis engine; the BlueMonks Suite is the broader platform in which all our KYC and CDD tools come together. Wisdom is one of its core components.

Can I connect BlueMonks technology to my existing systems?

Yes. Our integrations are built to connect with existing CRM and compliance systems, so you do not have to switch to a completely new working environment.

Is the technology also suitable if we do not use Managed Services?

Yes, BlueMonks technology can also be used independently of our Managed Services. Many clients combine both, but this is not a requirement.

How does the technology remain compliant with the Wwft?

Our systems are built around the requirements of the Wwft and are updated when laws and regulations change. This way, you remain demonstrably compliant without having to keep track of this yourself.

How quickly can I start with one of the solutions within the platform?

That depends on your current systems and the desired integrations. We determine this together during an intake.

Consultancy, Professionals & Service Desk

What is the difference between Consultancy, Professionals and Service Desk?

Consultancy advises on the design of your KYC and compliance processes, Professionals provides temporary capacity and specialist knowledge on site, and Service Desk offers ongoing support with questions and files. You can use the services separately or in combination.

Can I hire professionals for a short-term project?

Yes, our professionals can be deployed for short-term projects as well as for longer periods. We tailor this to the needs of your organisation.

Does my organisation remain ultimately responsible if I use BlueMonks services?

Yes. As with Managed Services, the Wwft always places ultimate responsibility with your organisation; we provide support within the frameworks you set.

How quickly can the Service Desk be deployed for urgent questions?

The Service Desk is intended for ongoing support and responds within agreed timeframes. We agree the exact response times during the intake.

Do you also work on a project basis alongside ongoing services?

Yes, in addition to ongoing support, we also work on a project basis, for example when setting up or redesigning a compliance process.

Sectors

Which sectors does BlueMonks work for?

We work for the real estate sector, private equity, asset management, investment funds, regional development agencies and banks, among others. In total, we serve more than 20 sectors.

Does the approach differ per sector?

Yes, Wwft obligations and risks differ per sector, so we tailor the approach to your specific context. The basic principles of our working method do remain the same.

Does BlueMonks have experience with my type of organisation, even if it is not on the list?

We have broad experience beyond the sectors mentioned, with more than 50,000 KYC and CDD investigations carried out. Feel free to contact us to discuss whether your situation is a good fit.

Is your approach different for smaller organisations than for large institutions?

The size of your organisation mainly determines the scale of the service, not the level of care. Small and large parties alike go through the same compliance framework.

Can I still approach BlueMonks if my sector or industry is new to you?

Yes, we are continuously expanding into new sectors. Contact us to discuss what we can do for you.

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