Our Services

KYC is our core business. We specialize in it, ensuring compliance with the latest standards. Our software is optimized for a lean process, and our team stays on top of changes in laws and regulations.

While CDD/KYC may not be your core business, we are ready to take the process off your hands and ensure the optimal setup of your KYC process. If you already have KYC employees, we can incorporate them into the process. We take care of the entire process to provide you with the highest level of support and peace of mind. More info..

We have noticed that an increasing number of customers encounter various challenges during the onboarding process. These challenges include:

• Difficulties with online identification using a selfie with a mobile phone.
• Uncertainty regarding specific information that needs to be filled in.
• Login issues.
• Process-related questions.

In such cases, it is beneficial to have the option of contacting someone via phone, email, or chat. Our dedicated service desk representatives are ready to answer these questions and guide individuals through the process. This ensures that your customers feel well-assisted while minimizing disruptions to your business operations. This is what we mean by providing a hassle-free experience.

If you prefer, you can opt for this service separately for a short or extended period. Our specialists are experienced in providing effective assistance to your customers.

At BlueMonks, we have extensive experience in guiding software implementations. Furthermore, we offer our own KYC package that we would be delighted to install and optimize for you. This package is specifically designed to streamline the workload of your KYC employees, allowing them to focus on customer risk analysis and risk classification while minimizing manual tasks.

By implementing our KYC package, you can benefit from its features and functionalities, which automate and simplify various aspects of the KYC process. This will enable your team to enhance their efficiency and dedicate more time to critical risk assessment tasks.

Our team is well-equipped to assist you throughout the installation and optimization process, ensuring that the KYC package is tailored to your specific requirements and seamlessly integrated into your existing systems. Meer info..

Local laws and regulations are constantly evolving. As a result, your organization faces ongoing pressure to find solutions for these changes and implement them within a business-as-usual environment. With the guidance of hands-on senior executives, BlueMonks' FEC Interim Management professionals can ensure the success of your change or implementation phase while alleviating the burden on your existing organization.

Our experienced professionals bring a wealth of expertise and practical knowledge to the table. They are well-equipped to navigate the complexities of regulatory changes and seamlessly integrate them into your operations. By leveraging their skills and strategic guidance, we can guarantee a smooth transition and alleviate the strain on your internal resources.

Our FEC Interim Management services provide you with the necessary leadership and support to effectively manage regulatory transformations, allowing your organization to adapt swiftly and maintain compliance while minimizing disruptions to your day-to-day business operations. 

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Local laws and regulations are subject to constant change. Consequently, your organization faces ongoing pressure to find solutions for these changes and implement them seamlessly within your "business-as-usual" environment.

With the guidance of hands-on senior executives, BlueMonks' FEC Interim Management professionals can guarantee the success of your change or implementation phase and alleviate the burden on your existing organization. More info..

To maintain a robust AML/KYC operation within your organization, training and education are crucial.

The most challenging aspect of AML/KYC is the fact that laws and regulations are not black and white; it all revolves around interpretation. That's why you need well-informed and experienced individuals. The risk of operating without these people is simply too high.

Setting up a comprehensive training portfolio would require a significant investment of time, and your organization would need experts not only with domain expertise but also with the skills to train others. This can become a costly endeavor. At BlueMonks, we have established an internal BlueMonks Academy to educate and prepare our own resources for the market. Part of our internal training portfolio is also utilized for providing external client training.

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